Staff Terms and Conditions

2026

updated Nov 2025

 

When agreeing to work for Roam Mountains staff are agreeing to the following conditions:

Overview

  • All staff to provide up-to-date copies of qualifications, first aid and insurance.

  • We encourage all staff to have professional association membership (and therefore up-to-date CPD)

  • All staff to work professionally with our clients, within their experience and qualifications.

  • It is the responsibility of staff to come up with a plan according to the client/group course aspirations, course content, weather and conditions.

  • Safety is key; it is staff responsibility to dynamically assess risk throughout the day.

  • Staff should be in a position to give instruction, reassurance and encouragement to clients/groups. If it is necessary to go out of sight/ear shot of participants staff should clearly communicate to clients/the group beforehand what they need to do.

  • Staff are required to provide their own personal equipment and commonly rope and climbing racks which are maintained and used to manufacturers guidelines (we might ask for evidence of this).

  • Inline with HSE requirements staff must carry a suitably stocked first aid kit and sufficient supplies to protect themselves and the clients/group from the elements this could include spare headtorch, suncream, insect repellent, extra clothing and food, water/drink or ability to access potable water, charged mobile phone and a group shelter. An example first aid kit would include:

    • Large wound dressing

    • Tape

    • Blister kit

    • Rehydration sachets

    • Aspirin

    • Tick remover (summer)

  • Roam Mountains can provide kit for clients including large group shelters, helmets, harnesses and belay devices. Staff need to be available for these to be dropped off or picked up prior to the work.

  • Staff are to hold business insurance on their vehicle used for work.

  • Staff are to recommend Roam Mountains for future bookings.

  • Staff should not promote their business or another business whilst working for Roam Mountains.

  • If an accident or near-miss occurs it is staff responsibility to communicate this with Roam Mountains and to fill out an accident/near miss form which can be accessed here.

Procedures

  • Staff are to detail their plan for the day in a written message or voice note before setting out for the day. This should include start and finish point, route and expected time of return.

  • If the plan changes staff are to update this via a message or voice note at the earliest practicable opportunity.

  • Staff are to inform Rebecca Coles, or the person nominated by Roam Mountains, when they are off the hill.

  • Late back procedure - if it is one hour after the expected return time an attempt to contact the instructor by phone will be made. If nothing has been heard and it is after 7pm Mountain Rescue will be called as part of the late back procedure.

  • Risk assessment Ver 1.7 Nov 2025 can be viewed via this link. Staff should read the risk assessment for the activity they are employed to lead/instruct. Risk assessments are updated regularly. Staff have the responsibility to stay up-to-date.

Social Media

Any social media to credit:

Facebook: @RoamMtns

Instagram: @Roam.Mtns

Pay scales – per day

These pay scales are for the type of work rather than the qualification held.

ML - £160

WML - £190

MCI Peak District - £180

MCI North Wales - £200​

MCI Scotland - £220

Technical instruction / course director etc - £220

WMCI trainee - £200​

WMCI - £220​

Expenses

Exceptional mileage may be paid if highlighted in advance. For example assisting clients with pick ups and drop offs if they don’t have their own transport and it is not part of an instructor’s normal route.

No mileage paid for North Wales or the Peak District.​

Lift tickets and parking paid for with receipts.

All invoices paid within 14 days of invoice received.

Cancellation policy

Cancelled before 2 weeks = no pay

2 weeks – 1 week’s notice = 50% pay

Under 1 week’s notice = 100% pay (occasionally clients may be offered a reschedule, you will be offered a choice of either 100% pay or first refusal on the rebooked work)